Cancellation, rescheduling & Refunds
Cancellations made with 28 or more days notice are fully refundable.
Cancellations made within 14 days notice are 50% refundable.
Cancellations for orders due in less than 14 days will be fully charged and are non-refundable. Rescheduling fees: There will be a $75 fee charged for orders that need to be reschedule within 7 days of the delivery/pickup date.
We take on a limited amount of cakes per week and turn down other potential orders when your order is booked. It keeps us focused on creating a high quality cake for you!
Single & 2-Tier Cakes:
Changes to your order may be made if your event is more than 7 days away. Please note that changes may change your price.
3+ Tier Cakes + Custom Cakes:
Changes must be made at least one month prior to the event date. Please note that changes may change your price.
We’ll review your requested changes and let you know if we can make those changes. If changes can be made, we'll notify you in advance if there is a price change.
Baked by Mommy is not responsible for the cake after it has been delivered/ picked up.
Please keep this in mind especially for warmer months to prevent the cake from melting if left outside for too long.
Any cake placed outside during an event has the possibility of melting or deforming due to heat and humidity. Buttercream reacts the same way as butter does; it melts under heat, it is the perfect texture at room temperature, and gets firm when cold.
Therefore, it is necessary to keep your cake away from heat and humidity to avoid disappointment. Baked by Mommy is not liable for a cake once it has been delivered or picked up.